How long have you been in business?
-Owner Ryan Veil began his wedding service business in late 2005 with photography, videography, & DJ services first being offered to wedding couples in 2006. After 4 years of growth, the company was taking over as Ryan's full time job. With the addition of his wife, Allie, and the invitation offerings, it was a good time to rebrand the company into Studio Veil and refocus for moving forward. Studio Veil continued to grow steadily, adding photo booth services in 2012, and uplighting in 2014.
When are payments due?
-We require a deposit along with a contract to reserve the wedding date initially. We ask 25% up front (minimum of $250). Weddings can be expensive so we do try and spread out payments to help with budgeting. Another 25% is due 3 months before the wedding and the final balance is due 1 month before the wedding.
What payment methods do you accept?
-We accept cash, check, credit card, cashiers check, money order, gold, silver. We're a small business; therefore, we aren't picky!
What happens after we submit a contract & deposit?
-Once a contract & deposit come in, everything gets entered into our books for record keeping and planning. Within a couple weeks of the deposit, you will be emailed a signed/scanned copy of the contract for your records. Generally, there isn't much communication needed between Studio Veil and the wedding couple until the next payment is due, 3 months before the wedding. After that 3-month mark, communication will begin to pick up as final details begin coming together. Studio Veil is always available by email & phone should the couple have any questions throughout the process.
When & how do we go about communicating details for the wedding day?
-Once on board with Studio Veil, wedding couples are put onto an automated email system we use to help maintain good communication with each couple. These emails include payment reminders as well as information on how to get wedding details to us and some last minute tips before the wedding. We've created a Wedding Questionnaire that greatly helps in the planning process for both the couple and Studio Veil. We ask every couple to fill it out and email it back to us 2-3 weeks before the wedding. It walks through each service Studio Veil offers. Couples only need to fill out the first "general" section and then the sections for services booked through Studio Veil. In other words, if you book only DJ services with us, you don't need to fill out the Photography or Photo Booth sections. After the questionnaire is received, Studio Veil will call to confirm all the details as a final check-in before the wedding day. This usually happens 1-2 weeks before the wedding.